Q-Park operates and manages parking areas on behalf of landowners. This applies through the official parking regulations, property rights and the contract law.
A landowner is the one who is the actual owner of a property. The landowner may be one or several private individuals, an institution, a company, a municipality, a county municipality or the state. A landowner can in principle be said to be the owner of the property rights.
A landowner may choose to place a professional operator, a private parking company, to manage and operate the parking area and any areas around where you can drive / park with a vehicle (includes places around the physical road or parking lot).
The landowner determines the regulations that apply to the area together with the private parking company. The regulation must comply with the official parking terms.
Q-Park mounts up signs in the parking area according to the official parking regulations. The signs must be informative and clear to drivers who park in the area, cf. section 22 and section 26 of the parking regulations. Information signs must be easily available in the area, cf. section 22 of the official parking regulations.
Areas Q-Park manages are divided into 2 categories:
Category 1 is public and will be marked with «vedlegg 1» signs, cf. section 22 of the parking regulations.
Category 2 are reserved areas and are therefore not available for the public. Only those who have an agreement with park in these areas may park. These areas are marked with Q-Park profiled signs in accordance with section 26 of the parking regulations.
If you park in violation with the terms / conditions of a parking area, it may result in a sanction fee, cf. section 36 of the parking regulations.
The rate of the sanction fee is determined in accordance with section 36 of the official parking regulations and can not be changed by either landowner or parking company.
We must inform that it is the driver who has a duty to investigate the terms and conditions that apply to the parking area they park on.
The official parking appeals board stated on a fundamental basis that the drivers are obligated to make sure that the vehicle is legally parked, cf. section 5, first paragraph, of the Road Traffic Act. This means that the driver must actively investigate whether there is parking-regulating signs on site and follow the instructions and conditions given to park correctly. The regulation states a strict cautionary standard, which implies that the duty of investigation is not limited to the driver's view from the driver's seat or standing next to the vehicle. If the driver is unknown with the parking area and / or it is dark, rain, snow or similar, the duty of investigation is further increased.
In accordance with section 37, first paragraph of the parking regulations, the owner is responsible financially for the sanction fees that are issued.
When a sanction fee is issued, it is automatically transferred to Arvato Finans AS Org No. 994210130, which collects the outstanding amount. The sanction fee should always be paid to Arvato within the payment deadline specified on the sanction fee. Payment information, KID, account number and amount appear on the sanction fee.
Norwegian Public Roads Administration
Norwegian Public Roads Administration - Parking registry
Parliamentary Appeals Committee